Title: W3 Total Cache Error
Last modified: February 17, 2025

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# W3 Total Cache Error

 *  Resolved [mitus1](https://wordpress.org/support/users/mitus1/)
 * (@mitus1)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/w3-total-cache-error-54/)
 * Hi.
 * Trying to login to my portal to fix my website and update some plugins but afte
   I login, all I get is this message:
   **W3 Total Cache Error:** some files appear
   to be missing or out of place. Please re-install plugin or remove **/hermes/bosnacweb05/
   bosnacweb05bi/b802/dom.mituslogistics43479/wp_site_1582209728/wp-content/advanced-
   cache.php**.How can I fix this error and be able to have access to my dashboard?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/w3-total-cache-error-54/#post-18313228)
 * Hello [@mitus1](https://wordpress.org/support/users/mitus1/)
 * Thank you for reaching out and I am happy to help!
   Can you please manually delete
   the /wp-content/advanced-cache.php and reload the dashboard and let me know if
   the issue persists?
 * Thanks!
 *  Thread Starter [mitus1](https://wordpress.org/support/users/mitus1/)
 * (@mitus1)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/w3-total-cache-error-54/#post-18386849)
 * Hi Marko [@vmarko](https://wordpress.org/support/users/vmarko/)
 * Sorry for a late reply and thank you for replying to my issue.
 * Unfortunately, when I log in, all i see is a blank page and after a while i get
   this message:
 * **W3 Total Cache Error:** some files appear to be missing or out of place. Please
   re-install plugin or remove **/hermes/bosnacweb05/bosnacweb05bi/b802/dom.mituslogistics43479/
   wp_site_1582209728/wp-content/advanced-cache.php**.
 * Not getting access to my portal account at all that I could manually delete this
   error.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘W3 Total Cache Error’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [mitus1](https://wordpress.org/support/users/mitus1/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/w3-total-cache-error-54/#post-18386849)
 * Status: resolved