Title: W3 Total Cache Error
Last modified: November 23, 2024

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# W3 Total Cache Error

 *  Resolved [zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * (@zigzagmallorca)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/)
 * Hi,
 * I tried to remove all the files and folders related to W3 Total, my web still
   not working. Any advice please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fw3-total-cache-error-52%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * (@zigzagmallorca)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/#post-18155986)
 * That was the error message when I changed the name of the plugin W3 and tried
   to reload the web page:
 * **W3 Total Cache Error:** some files appear to be missing or out of place. Please
   re-install plugin or remove **/home1/nicky/public_html/wp-content/advanced-cache.
   php**.
 * There has been a critical error on this website. Please check your site admin
   email inbox for instructions. If you continue to have problems, please try the
   [support forums](https://wordpress.org/support/forums/).
 * [Learn more about troubleshooting WordPress.](https://wordpress.org/documentation/article/faq-troubleshooting/)
 *  Thread Starter [zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * (@zigzagmallorca)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/#post-18156241)
 * I deleted the plugin and I eliminate the residual entries in the .htaccess file.
 * I also deleted the wp-content files and folders: cache folder, w3tc-config folder,
   upgrade folder, w3-total-cache folder in wp-content/plugins.
 * Still nothing
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/#post-18159109)
 * Hello [@zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * Thank you for reaching out and I am happy to help!
 * Can you please share when exacly have you started to ecperience the problem? 
   With the W3TC enabled or disabled?
   Have you tried reaching to your hosting support
   and see what is the issue? Why did you rename the folder of the plugin and was
   the plugin disabled priort to renaming the folder? Do you have any other layer
   of caching or any other optimization plugin?
 * Thanks!
 *  Thread Starter [zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * (@zigzagmallorca)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/#post-18159412)
 * I started to experience the problem 5 days ago, on the 20th of November. W3TC
   was enabled.
 * Plugins I’m currently using: wpforms-lite; wp-file-manager; wordpress-seo; widget-
   google-reviews; updraftplus; ultimate-addons-for-gutenberg; uk-cookie-consent;
   travel-payouts; tabs-pro; table-press; really-simple-ssl; officeial-facebook-
   pixel; insert-headers-and-footers; essential-blocks; essential-addons-for-elementor-
   lite; elementor; duplicate-post; contact-form-7; complianz-gdpr; code-snippets;
   checkfront-wp-booking; astra-sites.
 *  Thread Starter [zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * (@zigzagmallorca)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/#post-18159489)
 * Problem solved. Not the plugin
 * Thanks for your time

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘W3 Total Cache Error’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [zigzagmallorca](https://wordpress.org/support/users/zigzagmallorca/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/w3-total-cache-error-52/#post-18159489)
 * Status: resolved