Title: W3 Total Cache Error Last modified: July 6, 2021 --- # W3 Total Cache Error * Resolved [esweis](https://wordpress.org/support/users/esweis/) * (@esweis) * [4 years, 10 months ago](https://wordpress.org/support/topic/w3-total-cache-error-43/) * Hello! I just installed total cache and I received a W3 Total cache error: Files and directories could not be automatically created to complete the installation. It also says that FTP credentials don’t allow to write to wp-config.php but I did set it to 755 as some other forums had stated. Is there anything else I need to do? * Thanks, Eisa Viewing 1 replies (of 1 total) * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [4 years, 10 months ago](https://wordpress.org/support/topic/w3-total-cache-error-43/#post-14634515) * Hello [@esweis](https://wordpress.org/support/users/esweis/) * Thank you for reaching out and I am happy to help! You need to check your files/ folders permissions. For W3 Total Cache to write to files and folders, you need to change folder permission to 755 and your .htaccess and wp-config.php to 644 Simply FTP to your website or use Cpanel and change the permissions or as your hosting provider for assistance. You can also manually add to following to your wp-config.php just under the opened `