Support » Installing WordPress » W3 total cache error

  • After updated a plugin on from my dashboard I receive this error
    ‘W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /hermes/bosweb/web003/b36/nf.anna-ho/public_html/’

    I can cannot access my dashboard anymore, and I have no clue how to delete this plugin now. Help me pls.

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  • in /public_html/wp-content you will find files:


    delete all of them, also W3 Total Cache folder on /public_html/wp-content/plugins

    remove all text inside .htaccess
    and add

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    # END WordPress

    re-install your w3 total cache and dont forget to setting it.

    note: some times you need to update w3 total cache from fresh installation

    i dont know how to access into /public_html/wp-content

Viewing 2 replies - 1 through 2 (of 2 total)
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