Title: W3 Total Cache "You do not have sufficient permissions to access this page"
Last modified: September 1, 2016

---

# W3 Total Cache "You do not have sufficient permissions to access this page"

 *  [Miro Soares](https://wordpress.org/support/users/miro-soares/)
 * (@miro-soares)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/w3-total-cache-83/)
 * Hello guys!
 * I hope any of you can help me out…
 * After installing the Live Composer Page Builder I’ve got thus message: “There
   is a problem in W3 Total Cache plugin settings that can break your page builder.
   Luckily, it’s easy to fix it.”(with a link in “easy to fix it”).
 * But when I click in the link (or when I try going directly to W3 total cache 
   settings) the page doesn’t load and I get the message “You do not have sufficient
   permissions to access this page”.
 * I have searched on the forum and found around 4 or 5 topics. Most of them talks
   about changing the prefix in the database. I am not sure if this would be the
   case, since I only have this problem when I go to W3 Total Cache settings. To
   access all the other plugins works fine.
 * I have tried to uninstall and install the plugin again. It didn’t worked.
 * Does any one have any idea on how to fix it?
    I would really appreciate any help.
 * Thank you.
 * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/w3-total-cache-83/#post-7496345)
 * Hello Miro Soares
 * I trust you are doing well today!
 * Would you please [clear your browser’s cache](http://www.refreshyourcache.com/en/home/)
   and try again?
 * Are you running a Multiste or Single WordPress site?
 * Would you pease run a quick check for a conflict with another plugin as well?
   Some users mention that other plugins may cause the permission problem.
 * Deactivate all other plugins and try to access the plugin again. If everything
   is well, activate one plugin at a time to find the one that causes this.
 * Follow the flowchart from our Getting Support manual:
    [https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/](https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/)
 * I hope this helps!
 * Cheers,
    Nastia
 *  [culloth](https://wordpress.org/support/users/culloth/)
 * (@culloth)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/w3-total-cache-83/#post-7496354)
 * Nastia,
 * I am experiencing the same problem. I have cleared my browser’s cache and tested
   for conflicts with other plugins, neither resolves this issue. Can anything else
   be done to resolve or is this plugin just not compatible with page builders?
 * Thanks,
    Chris
 *  [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/w3-total-cache-83/#post-7496358)
 * Hello Chris,
 * Is this happens with the same plugin that Miro uses? What pages you are trying
   to access?
 * Could you please try clearing the cache cached by W3 Total Cache plugin and also
   try using the following solutions?
 * [http://wordpress.org/support/topic/admin-access-you-do-not-have-sufficient-permissions-to-access-this-page?replies=23#post-4428164](http://wordpress.org/support/topic/admin-access-you-do-not-have-sufficient-permissions-to-access-this-page?replies=23#post-4428164)
 * [http://wordpress.org/support/topic/you-do-not-have-sufficient-permissions-to-access-this-page?replies=31#post-304208](http://wordpress.org/support/topic/you-do-not-have-sufficient-permissions-to-access-this-page?replies=31#post-304208)
 * Please advise,
 * Cheers,
    Nastia

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘W3 Total Cache "You do not have sufficient permissions to access this
page"’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

## Tags

 * [do not have sufficient permissions](https://wordpress.org/support/topic-tag/do-not-have-sufficient-permissions/)

 * 3 replies
 * 3 participants
 * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/w3-total-cache-83/#post-7496358)
 * Status: not resolved