Support » Plugin: W3 Total Cache » W3 Cannot Verify Known Good Newrelic API Key

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  • Plugin Author Frederick Townes


    It should work out of the box. Do not know why it does not work on your site. Does enabling and saving the settings and then verifying also fail?

    It doesn’t say enabled without the API key present and an application selected/entered. I’d dismantle it and run the check on its own but I’m so rusty I wouldn’t get anywhere.

    Hi, same thing here. When clicking the Verify Key button it says “The API key could not be verified” but I know my key is valid…

    I just set up New Relic so maybe I just need to wait ?

    Ok, so the answer is explained in another thread but this one is the one that gets returned on a google search so I will copy the response here :

    Be sure you’re using your API Key, from New Relic, not your License Key. To get your API key in New Relic, go to Account Settings->Integrations->Data Sharing, enable API access, and you will then see the key.

    Sure enough I was trying to validate the license key… It’s working with the API key, now.

    C8H10N4O2, thank you for the solution. I don’t know why W3TC wouldn’t include these instructions in the plugin, nor would NewRelic on their site.

    You’re welcome, I’m glad I could help.

Viewing 6 replies - 1 through 6 (of 6 total)
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