Support » Plugin: W3 Total Cache » W3 Cannot Verify Known Good Newrelic API Key

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  • Plugin Author Frederick Townes

    (@fredericktownes)

    It should work out of the box. Do not know why it does not work on your site. Does enabling and saving the settings and then verifying also fail?

    Johnathan

    (@jelyman)

    It doesn’t say enabled without the API key present and an application selected/entered. I’d dismantle it and run the check on its own but I’m so rusty I wouldn’t get anywhere.

    Hi, same thing here. When clicking the Verify Key button it says “The API key could not be verified” but I know my key is valid…

    I just set up New Relic so maybe I just need to wait ?

    Ok, so the answer is explained in another thread but this one is the one that gets returned on a google search so I will copy the response here :

    Be sure you’re using your API Key, from New Relic, not your License Key. To get your API key in New Relic, go to Account Settings->Integrations->Data Sharing, enable API access, and you will then see the key.

    Sure enough I was trying to validate the license key… It’s working with the API key, now.

    C8H10N4O2, thank you for the solution. I don’t know why W3TC wouldn’t include these instructions in the plugin, nor would NewRelic on their site.

    You’re welcome, I’m glad I could help.

Viewing 6 replies - 1 through 6 (of 6 total)
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