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W3 Cannot Verify Known Good Newrelic API Key (7 posts)

  1. Johnathan
    Member
    Posted 1 year ago #

    I am trying to integrate New Relic into my WP.org install using W3TC, and no matter what, the plugin cannot verify my API key. I know it's right because I've used it before in installing the NR framework on my server and the API key never changes. What gives?

    http://wordpress.org/extend/plugins/w3-total-cache/

  2. Frederick Townes
    Member
    Plugin Author

    Posted 1 year ago #

    It should work out of the box. Do not know why it does not work on your site. Does enabling and saving the settings and then verifying also fail?

  3. Johnathan
    Member
    Posted 1 year ago #

    It doesn't say enabled without the API key present and an application selected/entered. I'd dismantle it and run the check on its own but I'm so rusty I wouldn't get anywhere.

  4. C8H10N4O2
    Member
    Posted 1 year ago #

    Hi, same thing here. When clicking the Verify Key button it says "The API key could not be verified" but I know my key is valid...

    I just set up New Relic so maybe I just need to wait ?

  5. C8H10N4O2
    Member
    Posted 1 year ago #

    Ok, so the answer is explained in another thread but this one is the one that gets returned on a google search so I will copy the response here :

    Be sure you're using your API Key, from New Relic, not your License Key. To get your API key in New Relic, go to Account Settings->Integrations->Data Sharing, enable API access, and you will then see the key.

    Sure enough I was trying to validate the license key... It's working with the API key, now.

  6. jennifer2010
    Member
    Posted 1 year ago #

    C8H10N4O2, thank you for the solution. I don't know why W3TC wouldn't include these instructions in the plugin, nor would NewRelic on their site.

  7. C8H10N4O2
    Member
    Posted 1 year ago #

    You're welcome, I'm glad I could help.

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