Support » Plugin: NextGEN Gallery Voting » Voting Does Not Register and Opens Image

  • Resolved coolbaboon2013


    At some point in the last few weeks the voting mechanism stopped working. I have tried deleting and reinstalling, searching support, and verified the settings are correct.

    1. Choosing a numerical value does not update, no vote is cast. I have set these to visible, yet do not even see a vote cast in admin, nextgen gallery images…

    2. It is very easy to open an image instead of cast a vote, one has to hold down the mouse button while selecting the voting number. Even then it sometime opens the image instead of casting a vote.

    These are true for me in both Firefox and Chrome, here is the site:

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author shauno


    From the FAQ:

    Do not put inside the <a> tag that wraps the image in some of the templates, or the link will conflict with the voting process.

    Guess where you have the voting tag? 🙂

    Thanks, this fixes the merging of image and voting, yet the votes do not register on the website or via the admin page for nextgen gallery image voting

    Plugin Author shauno


    Oh, I see. It looks like a recent update has broken the drop down voting type. I will get a fix out ASAP, but in the mean time, I suggest you use the star rating type.

    Sorry about that, I completely missed the drop down voting while testing that new feature release.

    Plugin Author shauno


    Ok, I had a quick look to see what went wrong, and it looks like I missed something pretty simple with the drop down voting type. I have added a fix to the ‘development version’. Please can you download the dev version from under the ‘Other Versions’ heading on this page:

    Please install that on your site and let me know if it sorts it out? It’s getting late in my timezone, so I’m heading to bed. Tomorrow I will check the feedback and push out a new release for everyone.

    Thanks for the feedback, and sorry about the issue.

    Plugin Author shauno


    I’ve released version 2.4.1, with the fix. Please let me know if it solves your issue, or if there are other problems.

    No worries, thanks shauno! This fixes the issue!

Viewing 6 replies - 1 through 6 (of 6 total)
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