Title: votes deadline
Last modified: December 25, 2024

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# votes deadline

 *  Resolved [karim06](https://wordpress.org/support/users/karim06/)
 * (@karim06)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/)
 * Hi support team,
 * I’ve found an issue when creating a polls. In fact when I configure it to end
   for example 1 month later, it shows the information that polls is already closed
   even if selected date is in the future.
 * Same when I want to open the polls form in the future it doesn’t work. User can
   vote even if selected date for opening is in the future.
 * Thanks for your help.

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18216303)
 * Hello [@karim06](https://wordpress.org/support/users/karim06/),
 * I hope things are going well for you.
 * I am sorry for having a bit of confusion regarding the status button: Open | 
   Pause | Close.
 * To utilize it correctly, we need to set the status as “Open” and set the “Open
   from” date as future one, for example, 01/01/2025 and Open Until date 31/01/2025.
   So the front end will show this as the default message “Voting has not been started
   yet, check again later”
 * Kindly refer to this screenshot for a better picture view:- [https://monosnap.com/file/lgA5rmsILRgWY0jPq6M3R7sM8CGTCg](https://monosnap.com/file/lgA5rmsILRgWY0jPq6M3R7sM8CGTCg).
 * The status button doesn’t connect with “Open from” & “Open Until” If we choose
   a custom message, it will appear, and the form will start appearing on the given
   date.
 * Please let us know if you have any more questions or confusion. We are happy 
   to help.
 * –
    Thanks & Kind Regards, Imran Khan
 *  Thread Starter [karim06](https://wordpress.org/support/users/karim06/)
 * (@karim06)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18218984)
 * Hello Imran,
 * Thanks for your quick reply. In fact I’ve already configured it as described (
   FYI it very user friendly), but it doesn’t work. I’ve set starting from now and
   set the end date on 31/01/2025, but when saved, the result is incorrect as it
   shows the polls as already closed which of course it is not the case.
 * Thanks & Regards
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18219669)
 * Hi [@karim06](https://wordpress.org/support/users/karim06/)
 * I created a poll and configured it as you described but could not replicate the
   issue, the pool was showing when I added it to the page, maybe I’m missing something
   or it is specific to your site.
 * Could you please first make sure your site shows the correct date and time in
   wp-admin -> settings -> general and share the pool export with us to investigate
   further?
    [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
 * You can export it and save the poll in third-party free storage like Google Drive
   or DropBox and share the link with here.
 * Kind Regards
    Amin
 *  Thread Starter [karim06](https://wordpress.org/support/users/karim06/)
 * (@karim06)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18219885)
 * Hi dear,
 * Indeed the date is correct : Locale date is `2024-12-30 15:09:10`.
   Here is the
   extract : question”:”Activities for 2025 ?”,”enable_images”:”1″,”previous_status”:”
   publish”,”poll-button-label”:”Envoyer”,”forminator-poll-design”:”default”,”opening_open_until”:”
   forever”,”opening_open_until_date_time”:”31 Janvier 2025 11:55 pm”,”opening_close_msg”:”
   Polls is closed, thanks for your understanding.”,”use-admin-email”:””,”admin-
   email-recipients”:[],”admin-email-cc-address”:[],”admin-email-bcc-address”:[],”
   enable-ip-address-retention”:”true”,”ip-address-retention-number”:”90″,”enable-
   votes-limit”:”false”,”enable-submissions-retention”:”true”,”poll-colors”:”true”,”
   visual_style”:”grid”,”poll-grid-cols”:”3″,”input_visibility”:”true”,”show-votes-
   count”:”false”,”opening_status”:”open”,”opening_open_from”:”specific_date_time”,”
   results-behav”:”show_after”,”results-style”:”bar”,”opening_open_from_date_time”:”
   1 Janvier 2025 12:00 am”,”submissions-retention-number”:”90″,”opening_before_open_from_msg”:”
   Polls is not yet opened, thanks for your understanding.”},”client_id”:null,”integration_conditions”:[],”
   behaviors”:[],”notifications”:[]},”status”:”publish”,”version”:”1.38.1″}
 * Both messages are not working :
   – when polls is not yet opened > there is no 
   message– when polls is to be closed in the future > there is a message showing
   polls as already closed.
 * Thanks for your kind support.
   Regards
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18221354)
 * Hi [@karim06](https://wordpress.org/support/users/karim06/),
 * I’m afraid, the export shared is incomplete. We would like to import the export
   file and test how it behaves on our side to see if there is anything missed.
 * Please check the following doc on how to export a form:
 * [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
 * If you are concerned about any sensitive information in the form, then you can
   duplicate your form, remove any sensitive information, and then export it.
 * You can share the export file via Google Drive, Dropbox or any cloud service 
   in the next reply.
 * Looking forward to your response.
 * Best Regards,
 * Nithin
 *  Thread Starter [karim06](https://wordpress.org/support/users/karim06/)
 * (@karim06)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18223499)
 * Hi dear,
 * Here it is : [https://drive.google.com/file/d/1Op-ahtyqPNdovY8trUxQQ-Oa2aQqPAKB/view?usp=drive_link](https://drive.google.com/file/d/1Op-ahtyqPNdovY8trUxQQ-Oa2aQqPAKB/view?usp=drive_link)
 * Thanks a lot
    -  This reply was modified 1 year, 5 months ago by [karim06](https://wordpress.org/support/users/karim06/).
 *  Plugin Support [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/)
 * (@wpmudevsupport15)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18223840)
 * Hi [@karim06](https://wordpress.org/support/users/karim06/),
 * I hope you are doing well today!
 * Google Drive link seems private and requires access, please share it publicly
   or use free services such as [https://pastebin.com](https://pastebin.com/) or
   [https://justpaste.it](https://justpaste.it/)
 * Please always make sure to use such services to share the code and don’t post
   the code here directly as it will most likely be unusable.
 * Kind regards,
   Zafer
 *  Thread Starter [karim06](https://wordpress.org/support/users/karim06/)
 * (@karim06)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18227130)
 * Hello Zafer,
 * Access is granted using this link: [https://drive.google.com/file/d/1Op-ahtyqPNdovY8trUxQQ-Oa2aQqPAKB/view?usp=sharing](https://drive.google.com/file/d/1Op-ahtyqPNdovY8trUxQQ-Oa2aQqPAKB/view?usp=sharing)
 * Thanks
   KR
 *  Plugin Support [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/)
 * (@wpmudevsupport15)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18227584)
 * Hi again [@karim06](https://wordpress.org/support/users/karim06/),
 * Unfortunately, this is not the export of the poll, please check the following
   documentation and share the correct content once again.
 * [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
 * You should share the export with us as shown in the picture below;
   [https://prnt.sc/ODdMZNWI8CZA](https://prnt.sc/ODdMZNWI8CZA)
   [https://prnt.sc/Kx_VCS1_r_xa](https://prnt.sc/Kx_VCS1_r_xa)
 * Kind regards,
   Zafer
 *  Thread Starter [karim06](https://wordpress.org/support/users/karim06/)
 * (@karim06)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18228097)
 * Hi dear,
 * This is what I exactly did : 
   [http://picrexo.com/image/677bf62245eed](http://picrexo.com/image/677bf62245eed)
   [http://picrexo.com/image/677bf7081be46](http://picrexo.com/image/677bf7081be46)
 * Thanks,
   KR
 *  Plugin Support [Saurabh – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support7/)
 * (@wpmudev-support7)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18229486)
 * Hello [@karim06](https://wordpress.org/support/users/karim06/)
 * It seems you’ve used the correct steps for export, however, the export you’ve
   uploaded via Google Drive seems to be a poll but does contain additional code
   and scripts – could you please confirm if you’ve made any custom updates to it?
 * Also, can you please manually copy-paste the export instead of downloading it
   and share it with us?
 * Awaiting your response.
 * Kind Regards,
    Saurabh
 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18251050)
 * Hi [@karim06](https://wordpress.org/support/users/karim06/),
 * We haven’t heard from you in a while, so I’ll mark this topic as resolved. If
   you have any further questions or need additional assistance, please don’t hesitate
   to reach out!

Viewing 12 replies - 1 through 12 (of 12 total)

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 * 13 replies
 * 7 participants
 * Last reply from: [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/votes-deadline/#post-18251050)
 * Status: resolved