Support » Plugin: Shiprocket » Volumetrics / Dimensions not in sync

  • Hi Support,

    Seems like the listing sync process does not pull product dimensions.

    When I navigate to Shiprocket Dashboard -> Channels -> Channel Products, I can see all attributes for the products catalogue (including weight) except for product dimensions. Because of this, client needs to input the dimensions manually for each order before shipping.

    Is there any quick fix someone can suggest please? Appreciate your support.

    Kind regards,

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