Hi @gebbi
we updated our plugin with a fix of this corner case. Please take the updated version of this plugin. I hope It will solve your problem.
Stay with us. Thanks for your patience.
Regards.
Hi @gebbi,
We release the latest version after successfully passed several test cases.
maybe, the issue is on your end. We can help you to figure it out.
Please contact our support team to assist you.
https://support.voidcoders.com/
Regards.
I have this problem too. Updated database – broke site. Updated WordPress site back. Now Void Postgrid doesn’t work. Support only seems to cover paid version. Just about to delete it.
Thread Starter
gebbi
(@gebbi)
They had some updates since I wrote this post, but nothing helps.
Sorry, but most likely I also have to delete. 🙁
Hi @gebbi and @brian-homer
We are extremely sorry for this kind of inconvenience. We again rechecked this issue. But this issue is solved by our new version.
for your kind information, we don’t have any pro version of it. maybe, the issue is on your end or anything else. We are here to assist you. Please feel free to contact our support team.
https://support.voidcoders.com/
Regards.
I’m using the most recent version… Never had this issue before – only I have updated to Elementor 3
Hi @brian-homer
We test this plugin with various test cases but can’t reproduce the issue. Please get in touch with your info on the issue through our support portal so that we can help you with this.
Regards.