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visual/html editor and media not working (4 posts)

  1. dben
    Posted 3 years ago #

    I have wordpress 3.4.2 installed since december, but today I got this problems:

    • the visual/html editor tabs disappeared
    • the media upload does not work

    I tried clearing cache, disabling all plugins, setting Twenty Eleven theme, replacing wp-admin and wp-includes folder with fresh versions with no result.
    I found similar problems on the net but none of the solution fixed my problem... there is a common problem the makes the html toolbar disappear, but I think my problem is another one :(

    Here are the screenshots of the problem:

    Any help would be immensely appreciated!

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Why are you using an older version of WordPress?

  3. dben
    Posted 3 years ago #

    because the theme i use (http://themeforest.net/item/smartstart-wp-responsive-html5-theme/2067920) had some problems with wp 3.5

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    That's an extremely risky decision to take. Right now, your site runs a very significant risk of being hacked. You should always keep WordPress up to date. Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

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