WordPress.org

Support

Support » How-To and Troubleshooting » [Resolved] "Visual" tab not working in content editor…

[Resolved] "Visual" tab not working in content editor…

  • WIthin the WordPress dashboard under Pages, I’m trying to update some content/text. The view is in “Text” right now and when I try clicking the “Visual” tab, nothing happens. I have WordPress updated and all, my text and coding show in the “Text” section but I’m not good at using it that way!

    What do I need to do to resolve the issue? Thanks!

Viewing 12 replies - 1 through 12 (of 12 total)
  • esmi
    Forum Moderator

    @esmi

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thanks for replying Esmi! I tried your suggestions but that didn’t do it. I only have Jet Pack and Hello Dolly running for plugins, I deactivated those, same issue. I then switched to the original theme and I have the same issue editing content there too.

    So still stuck…

    esmi
    Forum Moderator

    @esmi

    Try adding define('SCRIPT_DEBUG', true);to the bottom of your wp-config.php file (just before the require_once line).

    I’ll give that a try Esmi.

    I saw on this page someone suggested installed Google Libraries. I’m not exactly sure what that does but I followed the suggestion and now it works! Is that a simple fix or not a good way to do it?

    http://wordpress.org/support/topic/visual-editor-not-working-after-35-automatic-upgrade

    esmi
    Forum Moderator

    @esmi

    That’s more usually a solution to a WordPress 3.3 or 3.4 issue but it’s worth a shot.

    Tried that Esmi and received:

    Parse error: syntax error, unexpected ‘,’ in /home/s8fagan/public_html/studio324.org/wp-config.php on line 175

    esmi
    Forum Moderator

    @esmi

    You made a mistake adding that line. Remove what you added & try again.

    You were right, forgot to copy in the “define”. Thanks for your patience, I’m a noob to this stuff! I was good with html about 13 years ago but never advanced past that! Ha!

    Anyway, I turned off the Google Libraries bit, pasted in the above, and now the “Visual” tab is working just fine! Thanks!

    Why in the world did that fix it?!

    Thanks again Esmi!

    esmi
    Forum Moderator

    @esmi

    Why in the world did that fix it?!

    It’s an issue with some servers. In many cases because the server is using mod_pagespeed with a rather restrictive configuration which means that the server cannot parse concatenated javascript. As WP serves concatenated javascript by default (to improve site performance), this causes the site to start acting strangely. The line I gave above forced WP to run in debug mode which means it stops serving concatenated javascripts in favour of human-readable versions.

    Glad to hear that it worked for you.

    Dang. You’re good! Ha!

    Thanks again!

    This was exactly what I was looking for. Thanks!

    carolaword
    Participant

    @carolaword

    😀 Great!!!!!

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘[Resolved] "Visual" tab not working in content editor…’ is closed to new replies.