Support » Fixing WordPress » Visual Edits no longer save. Can only save edits through HTML coding. HELP!

  • When I want to edit my website content, I “Turn on Builder” at the top of the page. I’ll make the edit in the block and click “DONE”, but the edits are not saved. I go back into the block, and switch from the visual tab to the Text tab, make the same edit in HTML code, and it saves fine.

    Unfortunately, I am not savvy enough to do ALL of our edits and content additions in HTML code. It is imperative to have the Visual editing piece working. Am I missing a plugin? An Update? My WordPress is up to date (4.9), I’ve emptied my cache. I’ve tried using Google Chrome and Firefox, a Mac, A PC, and two different admin logins. The problem happens all across the board.

    The page I need help with: [log in to see the link]

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