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Visual Editor not working since 3.7.1. upgrade.. (5 posts)

  1. Merluna
    Member
    Posted 1 year ago #

    Since upgrading to version 3.7.1 my visual editor does not work, the kitchen sink has disappeared also.

    I have deactivated plugins, checked user profiles to make sure the visual editor box is ticked.. I have reinstalled the default theme, and twenty 13 and it doesn't work in either of them...

    Ive reinstalled version 3.7.1.. I have not done this manually as I do not know which file to put it in ...

    the site shows fine.. I just can't add any new content.. or update the old content...

    Would it be possible to have detailed instructions as to what to do to get this working again...

    Should I reinstall 3.7 - if so - what are the steps to do this?

    this is my 3rd attempt to have this issue resolved, each time the thread is closed before the issue is resolved, then I have to go through the basic troubleshooting answers again.... I appreciate that you are volunteering your time to assist, however, could you please not close the thread until the issue is fixed.

    I need to ask questions and clarify the answers that are given, as I do not understand how to carry out the the answers given.

    Merna

  2. ronangelo
    Member
    Posted 1 year ago #

    Have you tried opening the visual editor on a different browser? Try to clear your browser cache to replace the old files stored there.

    You should have probably posted this here: http://wordpress.org/support/forum/how-to-and-troubleshooting

  3. WPyogi
    Forum Moderator
    Posted 1 year ago #

    You should have probably posted this here: http://wordpress.org/support/forum/how-to-and-troubleshooting

    I moved it.

  4. Merluna
    Member
    Posted 1 year ago #

    Thank you, yes I have cleared the cache in my safari browser, and I did log in, using firefox and it still didn't work there either. I even tried it on a completely different computer in a house a block away... and it didnt work there either.

    Thank you for relocating this, if it was in the wrong place.

    Its looking like just reinstalling 3.7 is the answer. -

    where do you look in cpanel - what folder - is that where i can delete 3.7.1 and perhaps reintall it manually.

  5. WPyogi
    Forum Moderator
    Posted 1 year ago #

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