Title: Visual Editor Not Working
Last modified: August 30, 2016

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# Visual Editor Not Working

 *  [AlexandroZatarain](https://wordpress.org/support/users/alexandrozatarain/)
 * (@alexandrozatarain)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/visual-editor-not-working-76/)
 * Hello there!
    I am the owner of theaosn.com and I’ve been having trouble with
   a few things. 1. Some of the users have been having trouble with adding media,
   which has been very odd and I have no idea why that it. 2. The visual editor 
   is no longer working and can only type things through the “Text” editor. Any 
   help would be very much appreciated. I am much more concerned with #2.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/visual-editor-not-working-76/#post-6332598)
 * Hello,
 * Regarding number 2; this is most often caused by a javascript error on the page,
   which prevents the rest of the editor from loading properly.
 * You can use your browser to diagnose for javascript errors. Please post back 
   here any errors you see.
 * Also, you can deactivate ALL plugins… manually clear your browser cache… and 
   see if the issue persists. If it does not, then you know a plugin is at fault.
 * Lastly, I bet if you fix number 2, it will also fix number 1 🙂
 *  Thread Starter [AlexandroZatarain](https://wordpress.org/support/users/alexandrozatarain/)
 * (@alexandrozatarain)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/visual-editor-not-working-76/#post-6332612)
 * In all honesty, I don’t know how to do any of this and I’m getting a little confused
   with the online instructions. I’ll keep trying.
 *  [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/visual-editor-not-working-76/#post-6332619)
 * Well, another method would be as follows:
 * 1) Deacivate ALL plugins.
    2) Switch to the default 2015 theme. 3) Verify you
   did steps 1 and 2 (they are crucial). 4) Manually empty/clear your browser cache.
 * Now, check and see if the editor loads properly (it should).
 * 5) Reactivate your theme you were using.
    6) Go back and see if the editor is
   working.
 * If it does not; it is an issue with your theme.
    If it does; continue.
 * 7) Reactivate a few plugins (3 or 4).
    8) Go back and see if the editor is working.
 * If it does not; you know one of those plugins are interfering.
    If it does; continue.
 * 9) Keep reactivating plugins until you find which one is breaking the editor.
 *  Thread Starter [AlexandroZatarain](https://wordpress.org/support/users/alexandrozatarain/)
 * (@alexandrozatarain)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/visual-editor-not-working-76/#post-6332628)
 * We actually found the problem(s)!
    A file was broken and one of our plugins was
   the one causing the visual editor to act up. Thank you for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Visual Editor Not Working’ is closed to new replies.

## Tags

 * [media](https://wordpress.org/support/topic-tag/media/)
 * [visual editor](https://wordpress.org/support/topic-tag/visual-editor/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [AlexandroZatarain](https://wordpress.org/support/users/alexandrozatarain/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/visual-editor-not-working-76/#post-6332628)
 * Status: not resolved

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