Support » Fixing WordPress » Visual Editor not working

  • When I try to add or edit text the visual editor is missing the toolbar across the top and the text appears white. I can’t even click on the text editor. After some research, I saw that this was a common problem with 4.6. I did everything forums said to with usernames and htaccess files but have yet to find a solution. Anyone have some advice?


    The page I need help with: [log in to see the link]

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  • Moderator James Huff


    Volunteer Moderator

    First, make sure you are on the latest version of WordPress (4.8.1), because that problem in 4.6 was definitely fixed.

    If you already are on the latest version of WordPress, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Seventeen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thank you for the swift response. I am on 4.8.1 and I have done all of those things. Nothing worked.

    I added a Script Debug to my wp-config file and that resolved the issue. I haven’t turned it to false yet though, so I’m not sure if I’ve actually fixed it.

    Moderator James Huff


    Volunteer Moderator

    Instead of using script debug, try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line.

    To do so, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and edit the file with a plain text editor.

Viewing 3 replies - 1 through 3 (of 3 total)
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