Support » Plugin: WooCommerce » visual editor disabled- unable to insert images to post/pages

  • At first I could not understand why every time I uploaded an image and inserted it into a standard wordpress theme post or page it would not appear in the visual editor window.

    So I deactivated all plug-ins

    Then attempted to replicate the problem edited page or post –> visual editor is accessible with all the icons and no problem inserting images which were visible in the visual editor.
    Also was able to switch between the visual editor and Text editor no problem

    After updating the edited page which was left in the text editor position I proceeded to plugins list

    I started at the top of the list of plugins installed all deactivated
    activated first plug-in in the list and attempt to troubleshoot by replicating problem

    Turned the only activated plug-in off and went down the line one by one until all plug-ins were individually tested against the issue.

    With all plug-ins disabled except for when I activated and tested the WooCommerce plug-in the behavior I noticed was the inability to switch between the text and visual editor.

    I further tested deactivating WooCommerce plug-in and found I could then switch between the text and visual editor.

    I could successfully insert images which showed in the visual editor.

    Leaving the admin panel with the visual editor selected I then activated the WooCommerce plug-in

    The problem was reproduced and although the visual editor was selected all icons had disappeared in the visual editor.

    All attempts to insert an uploaded jpg image in WordPress theme page or post failed to display.

    While the WooCommerce plug-in was activated i found it impossible to switch between the WordPress visual editor and text editor.

    As soon as I deactivated WooCommerce I was able to insert images again to pages/posts

    I did not try these tests in any WooCommerce pages only the standard Theme pages/posts

    I have an example screen grab showing the source code of the page with visual editor broken WooCommerce activated

    screen grab of admin interface same page with WooCommerce deactivated

    Since I added the image to page below while WooCommerce was deactivated the page will still display image correctly after activating WooCommerce again

    Please help

    WooCommerce System report environment listed below

    ### Environment ###
    Home URL:      
    Site URL:      
    WC Version:              2.1.11
    WC Database Version:     2.1.11
    WP Version:              3.9.1
    WP Multisite Enabled:    No
    Web Server Info:         Apache mod_fcgid/2.3.7 mod_auth_pgsql/2.0.3
    PHP Version:             5.3.28
    MySQL Version:           5.5.11
    WP Memory Limit:         96 MB
    WP Debug Mode:           No
    WP Language:             <a href="">language</a>
    WP Max Upload Size:      16 MB
    PHP Post Max Size:       28 MB
    PHP Time Limit:          30
    PHP Max Input Vars:      1000
    SUHOSIN Installed:       No
    WC Logging:              Log directory is writable.
    Default Timezone:        Default timezone is UTC
    fsockopen/cURL:          Your server has fsockopen and cURL enabled.
    SOAP Client:             Your server has the SOAP Client class enabled.
    WP Remote Post:          wp_remote_post() was successful - PayPal IPN is working.
    ### Locale ###
    decimal_point:           .
    ### Plugins ###
    Installed Plugins:       Akismet by Automattic version 3.0.0
                             BruteProtect by Parka
                             LLC version 2.0.5
                             FooBox Free Image Lightbox by FooPlugins version
                             Responsive Add Ons by CyberChimps version 1.0.6
                             Theme Check by Pross
                             Otto42 version 20131213.1
                             UpdraftPlus - Backup/Restore by UpdraftPlus.Com
                             DavidAnderson version 1.9.15
                             WooCommerce by WooThemes version 2.1.11
                             Wordfence Security by Wordfence version 5.1.1
                             WordPress SEO by Joost de Valk version
                             Clef by David Michael Ross version 2.1.3
    ### Settings ###
    Force SSL:               No
    ### WC Pages ###
    Shop Base:               #4 - /shop/
    Cart:                    #5 - /cart/
    Checkout:                #6 - /checkout/
    My Account:              #7 - /my-account/
    ### WC Taxonomies ###
    Order Statuses:          cancelled (cancelled)
                             completed (completed)
                             failed (failed)
                             on-hold (on-hold)
                             pending (pending)
                             processing (processing)
                             refunded (refunded)
    Product Types:           external (external)
                             grouped (grouped)
                             simple (simple)
                             variable (variable)
    ### Theme ###
    Theme Name:              Twenty Fourteen
    Theme Version:           1.1
    Author URL:    
    ### Templates ###
    Template Overrides:      No overrides present in theme.

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