Title: Visual Composer plugin
Last modified: August 30, 2016

---

# Visual Composer plugin

 *  Resolved [stuartbahn](https://wordpress.org/support/users/stuartbahn/)
 * (@stuartbahn)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/visual-composer-plugin/)
 * I recently updated Visual Composer plug-in and it stopped working.
 * **What I’ve done so far:**
    I’ve disabled all other plug-ins – it makes no difference.
   Emptied caches and refreshed pages a hundred times – no difference. Reinstalled
   the plug in – no difference. Tried all of the above using Safari, Chrome and 
   Firefox – no difference. Activated 2015 default theme – Visual Composer works.
   But when I switch back to Karma Theme it doesn’t.
 * **The strange part:**
    If I use a different mac on the same internet connection
   it still doesn’t work. BUT if I ask a friend with a pc to log in in THEIR internet
   connection, they say Visual Composer works fine!
 * Can anybody help me with this?
 * I have two other websites running the same theme (Karma theme) and Visual Composer
   continues to work fine on them both, including with my own internet connection
   and my Mac.
 * In case it helps… I opened the error console in Safari (I use a Mac) and it showed
   the following error:
 * **[Error] Failed to load resource: the server responded with a status of 404 (
   Not Found) **
 * I would be very grateful for any help that anyone can offer. Thank you in advance.
   
   Stuart

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [stuartbahn](https://wordpress.org/support/users/stuartbahn/)
 * (@stuartbahn)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/visual-composer-plugin/#post-6679193)
 * Update:
 * I’ve just logged in using my android phone.
 * If I connect using my Wi-Fi connection Visual Composer doesn’t work.
 * If I connect using the phone network Visual Composer DOES work.
 * So, at last in part, it is down to my internet connection and didn’t appear to
   be something Mac related.
 * Again, if be very grateful for any help.
    Stuart
 *  Thread Starter [stuartbahn](https://wordpress.org/support/users/stuartbahn/)
 * (@stuartbahn)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/visual-composer-plugin/#post-6679230)
 * OK, solution found, which I put here in case it helps anyone else.
 * I have Cloudflare setup as my CDN for this site. It seems that Cloudflare was
   breaking the JavaScript for the Visual Composer plug-in.
 * The solution is to set up a Page Rule in Cloudflare to not cache anything relating
   to *mywebsite.com/wp-admin* … where mywebsite.com was my website’s url and the
   asterisks are wild cards so it covers www version url and any characters after
   wp-admin.
 * Purge all in Cloudflare. Empty browser cache, and Visual Composer is working 
   fine again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Visual Composer plugin’ is closed to new replies.

## Tags

 * [java](https://wordpress.org/support/topic-tag/java/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 1 participant
 * Last reply from: [stuartbahn](https://wordpress.org/support/users/stuartbahn/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/visual-composer-plugin/#post-6679230)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics