Sorry, visual composer is a commercial plugin. Commercial products are not supported in this forum. Their support page is here https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/support
Hello @designbysue
Make sure you have the VC code copied in the correct Editor.
My Backend Page looks like this when I edit it via Visual COmposer
http://nimb.ws/ZYJw87
Let me know how you backend looks.
Thanks.
Kartiks16 – thank you for trying to help. I am not sure what you mean by correct editor. If you mean paste it into the VC editor – I tried that and all I get is the code as shown.
I think what I need to know is how to translate this code back into what VC should be displaying. The client updated something in Woo Commerce and it broke this page – the plugin for Woo Commerce required VC which was not installed at the time – or at least I think that is what happened.
Kartiks16 I appreciate your help.
HudsonValley – will check that out if Kartiks16 can’t help further.
Also is I installed Visual Composer (which is what was stated as needed in the wordpress admin) but I see references to WPBakery as replacing VC. What is correct? Are there 2 different plugins?
For anyone else with this issue it was that even though the plugins stated must have Visual Composer – they actually required WPBakery. Once installed and activated I got much closer to what it should be – still have a bit of code displaying but am sure I can get that corrected now.
Thanks so much Kartiks for your help!