Visual Composer compatibility?

Resolved denstl
(@denstl)

5 years, 9 months ago

Using Visual Composer to build my WordPress site. Have run into an issue where on a complex page, certain elements do not display in the Visual Composer visual editor. They are not lost and the page does generate correctly. Just cannot see certain elements.

The Visual Support team did a lot of investigating and found the issue is with Ultimate Member. When they deactivated Ultimate Member plugin everything displays fine. Activate it and the issue returns.

I turned on the Chrome Dev Console and can see MANY errors/warning when Ultimate Member is active. They all go away after I deactivate Ultimate Member. I opened the page using the Gutenberg editor and do not see the issues in the Chrome Development Console. So appears that there is a major issue between Ultimate Member and Visual Composer. Can provide copies of the log files with and without Ultimate Member active.

Using Ultimate Member Version: 2.1.6; WordPress version 5.4.2; Visual Composer Premium; and the Visual Composer Starter Theme Version: 3.1.

Thoughts or recommendations???

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Contributor Champ Camba
(@champsupertramp)

5 years, 9 months ago

Hi @denstl

Could you please provide a video clip and walk us through so we can see the issue?

Regards,

Plugin Contributor Champ Camba
(@champsupertramp)

5 years, 9 months ago

Hi @denstl

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

Regards,

Thread Starter denstl
(@denstl)

5 years, 9 months ago

I replied to your email on Aug 6 with the info below. But since I have not heard from you I will also post it here.

Here is a link to a video where I recreate the issue. First with Ultimate Member active (can see the issue) and then after I deactivate the Ultimate Member plugin (there is no issue). This page is also using the TablePress plugin. I did create another page using a different table plugin with basically the same results. Both those table plugins do use shortcodes if that makes any difference.

https://1drv.ms/v/s!AqPKm_L9SKLHlnSHdNATknx-cqpS?e=kqCjZx

This instance was created just for testing. First I thought it was a Visual Composer issue and their support team worked with me to recreate the issue and they debugged it. Eventually they did identify Ultimate Member as the plugin causing the issue. If it would help you debug this, I can provide the WordPress credentials so you can get in and investigate further within WordPress.

Appreciate any help you can provide. Very happy with Ultimate Member so hoping this issue can be resolved.

Thread Starter denstl
(@denstl)

5 years, 9 months ago

Have you had a chance to take look at the recording I provided? Still looking for some input/resolution on this issue. Thanks

Thread Starter denstl
(@denstl)

5 years, 9 months ago

Issue not really resolved. Champ had marked it resolved but I reopened it when I provided the recording he had requested (guess taking a couple of days to get him the requested video was too long and maybe he thought the issue was resolved). I am changing the resolution to resolved since I created a new support ticket hoping to get the issue back on their radar. Issue is NOT resolved but no need to have 2 tickets open.

Plugin Author Mykyta Synelnikov
(@nsinelnikov)

5 years, 8 months ago

Hi @denstl

Please upgrade Ultimate Member to the latest 2.1.9 version and check how it works. I saw that you have used 2.1.6 version in your video example.

If the issue still persists with all latest versions (WP 5.5.1, Ultimate Member 2.1.9 and the latest WP Bakery Visual Composer) please contact me here:

https://ultimatemember.com/contact/sales/

Let me know,
Thanks!

Thread Starter denstl
(@denstl)

5 years, 8 months ago

Same issue persists after updating all plug-ins. When UM plug-in active Chrome Dev Console shows the many errors below. When I deactivate UM, all errors go away. Be glad to provide credentials to sign on to this test WordPress instance if that would help. Good news is that after update I had no new errors or issues.

wp.bundle.js?ver=30.0:2 failed to parse json RangeError: Maximum call stack size exceeded
at String.toString (<anonymous>)
at String.split (legacy.js?ver=2.1.9:83)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
at String.split (legacy.js?ver=2.1.9:84)
(anonymous) @ wp.bundle.js?ver=30.0:2
Promise.then (async)
value @ wp.bundle.js?ver=30.0:2
p @ vendor.bundle.js?ver=30.0:2
v @ vendor.bundle.js?ver=30.0:2
m @ vendor.bundle.js?ver=30.0:2
setTimeout (async)
jo @ vendor.bundle.js?ver=30.0:2
C @ vendor.bundle.js?ver=30.0:2
g @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
oi @ vendor.bundle.js?ver=30.0:2
fa @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
da @ vendor.bundle.js?ver=30.0:2
$i @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
zB @ vendor.bundle.js?ver=30.0:2
UB @ vendor.bundle.js?ver=30.0:2
Wi @ vendor.bundle.js?ver=30.0:2
enqueueSetState @ vendor.bundle.js?ver=30.0:2
j.setState @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
Promise.then (async)
value @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
setTimeout (async)
jo @ vendor.bundle.js?ver=30.0:2
qn @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
oi @ vendor.bundle.js?ver=30.0:2
fa @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
da @ vendor.bundle.js?ver=30.0:2
$i @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
zB @ vendor.bundle.js?ver=30.0:2
UB @ vendor.bundle.js?ver=30.0:2
Wi @ vendor.bundle.js?ver=30.0:2
enqueueSetState @ vendor.bundle.js?ver=30.0:2
j.setState @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
Promise.then (async)
value @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
setTimeout (async)
jo @ vendor.bundle.js?ver=30.0:2
qn @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
oi @ vendor.bundle.js?ver=30.0:2
fa @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
da @ vendor.bundle.js?ver=30.0:2
$i @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
zB @ vendor.bundle.js?ver=30.0:2
UB @ vendor.bundle.js?ver=30.0:2
Wi @ vendor.bundle.js?ver=30.0:2
enqueueSetState @ vendor.bundle.js?ver=30.0:2
j.setState @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
Promise.then (async)
value @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
setTimeout (async)
jo @ vendor.bundle.js?ver=30.0:2
qn @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
oi @ vendor.bundle.js?ver=30.0:2
fa @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
da @ vendor.bundle.js?ver=30.0:2
$i @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
t.unstable_runWithPriority @ vendor.bundle.js?ver=30.0:2
KB @ vendor.bundle.js?ver=30.0:2
zB @ vendor.bundle.js?ver=30.0:2
UB @ vendor.bundle.js?ver=30.0:2
Wi @ vendor.bundle.js?ver=30.0:2
enqueueSetState @ vendor.bundle.js?ver=30.0:2
j.setState @ vendor.bundle.js?ver=30.0:2
value @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
set @ vendor.bundle.js?ver=30.0:2
s.set @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
set @ vendor.bundle.js?ver=30.0:2
s.set @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
Promise.then (async)
(anonymous) @ wp.bundle.js?ver=30.0:2
Promise.then (async)
value @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.trigger @ vendor.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
i.emit @ vendor.bundle.js?ver=30.0:2
publish @ vendor.bundle.js?ver=30.0:2
(anonymous) @ vendor.bundle.js?ver=30.0:2
rt @ vendor.bundle.js?ver=30.0:2
B @ vendor.bundle.js?ver=30.0:2
d.start @ vendor.bundle.js?ver=30.0:2
s @ wp.bundle.js?ver=30.0:2
r @ wp.bundle.js?ver=30.0:2
e @ wp.bundle.js?ver=30.0:2
(anonymous) @ wp.bundle.js?ver=30.0:2
setTimeout (async)
c @ wp.bundle.js?ver=30.0:2
window.onload @ wp.bundle.js?ver=30.0:2
load (async)
(anonymous) @ wp.bundle.js?ver=30.0:2
./public/editor.js @ wp.bundle.js?ver=30.0:2
l @ runtime.bundle.js?ver=30.0:1
s @ runtime.bundle.js?ver=30.0:1
o @ runtime.bundle.js?ver=30.0:1
(anonymous) @ runtime.bundle.js?ver=30.0:1
(anonymous) @ runtime.bundle.js?ver=30.0:1
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wp.bundle.js?ver=30.0:2 failed to parse json RangeError: Maximum call stack size exceeded
at String.toSt

Thread Starter denstl
(@denstl)

5 years, 8 months ago

Issue identified and a fix has been tested. Will be included in a release that hopefully will be out soon.
Plugin Contributor Champ Camba
(@champsupertramp)

5 years, 7 months ago
Hi @denstl

Glad that you’ve resolved the issue.

Sorry for my late response. I was responsible for a development task so wasn’t able to prioritize the support in the WP Support forum but there are support members that are handling tasks and there are also people helping the community.

Regards,
- This reply was modified 5 years, 7 months ago by Champ Camba.

Viewing 9 replies - 1 through 9 (of 9 total)

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