• Resolved DriveWrite

    (@drivewrite)


    Very happy with WP Statistics generally but since V9 update there is a difference in visit stats. Visitors number is fine but visits in summary is higher than visits in hit stats. e.g. yesterday Summary: Visitors 194 Visits 1194 / Hit stats Visitors 194 Visits 442. Can someone please explain the difference. Thanks
    Geoff

    https://wordpress.org/plugins/wp-statistics/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,
    I’ve the same problem, in the Overview page, in the summary table visits = 129, in the Hit statistics visits = 55.
    I’m using WPMU
    Thanks,
    Mauro

    Plugin Contributor Greg Ross

    (@gregross)

    I’ve identified the issue, there will be a fix in the next release, though you will have to run it manually after the upgrade.

    Thread Starter DriveWrite

    (@drivewrite)

    Thanks Greg

    I’ve reinstalled the plugin after the the update but I’m still getting the skewed figures as before. Please advise.
    Thanks
    Geoff

    Plugin Contributor Greg Ross

    (@gregross)

    Have you follow the upgrade instructions and gone to Statistics->Optimization->Database and added the visit index?

    Thread Starter DriveWrite

    (@drivewrite)

    All I see in my list of plugins is the option to update – which I’ve done. Under settings there is a list of headings and I can find statistical reporting but I can’t find anyway the option to go statistics>Optimization>Database or visit index. Remember I’m using the free version and it was fine until a week or so ago.

    Please note that I have no technical knowledge which is why I rely on plugins to provide info. Please advise.

    Thank you.
    Geoff

    Plugin Contributor Greg Ross

    (@gregross)

    The main WordPress menu down the left hand side will have the Statistics item near the bottom. Click it, a sub menu will appear under it after the page load that includes “Optimization”, click it.

    This will load a page with multiple tabs, one of which will be “Database”, click it.

    There will be several options on this tab, the last will be to add an index to the visit table.

    Thread Starter DriveWrite

    (@drivewrite)

    Cheers Greg

    Great support. Much appreciated. Geoff

Viewing 7 replies - 1 through 7 (of 7 total)
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