Visitor Features not loading after upgrade to 3.2.5

  • Resolved spuniun

    (@spuniun)


    2 months, 1 week ago

    I just upgraded to the latest version and the visitor features all stopped rendering. The previous plugin version was working without issue.
    There are no javascript errors in the console
    I cannot share the URL of the site as it’s a private application server, but it is a rather bare-bones WordPress deployment with nothing other than Elementor and TablePress and a single page with two tables on it, one of them has Visitor Features enabled, the other does not.
    The only thing that might be a slight deviation from norm is that the server is still using php7.4. I’m not able to bump to 8.x due to a dependency on some PHP calls external to WordPress that would take development time to port to a newer framework that we don’t have available currently.

    • Block Theme: no
    • TablePress: 3.2.5
    • TablePress (DB): 119
    • TablePress table scheme: 3
    • Plan: Free
    • Plugin installed: 2024/05/13 13:54:40
    • WordPress: 6.8.3
    • Multisite: no
    • PHP: 7.4.33
    • mySQL (Server): 5.5.5-10.3.39-MariaDB-0ubuntu0.20.04.2
    • mySQL (Client): mysqlnd 7.4.33
    • mbstring: yes
    • ZipArchive: yes
    • DOMDocument: yes
    • simplexml_load_string: yes
    • libxml_disable_entity_loader: yes
    • UTF-8 conversion: yes
    • WP Memory Limit: 40M
    • Server Memory Limit: 256M
    • WP_DEBUG: false
    • WP_POST_REVISIONS: true
    • This topic was modified 2 months, 1 week ago by spuniun.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 months, 1 week ago

    Hi!

    Thanks for your post and sorry for the trouble!

    I don’t think that this is related to the PHP version, as TablePress supports PHP 7.4 just fine.

    The cause for this most likely is the “Element Caching” feature in Elementor.

    Can you please try going to “Settings” -> “Performance” in Elementor and configure the “Element Caching” to off?

    Best wishes,
    Tobias

    Thread Starter spuniun

    (@spuniun)

    2 months, 1 week ago

    Thank you so much, you’re a legend!

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 months, 1 week ago

    Hi,

    no problem, you are very welcome! 🙂 Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress in the plugin directory. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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