Support » Plugin: WP-Optimize - Clean, Compress, Cache. » Visitor Details are Being Cached in the Comments Form

  • Resolved Lee Hodson (VR51)

    (@leehodson)


    I think this is an issue with WP Optimize. I’m not certain.

    I have at least two websites where visitors who leave comments see details of the previous commenter to them.

    One of the sites uses the standard WordPress comment form, unchanged in anyway. The other site uses a comment form plugin.

    I first noticed this issue when I switched the cache plugin in each site to use the WP Optimize Cache. This coincided with the release of WP 5.3.0 (?).

    I can see from support tickets opened for comment form plugins that other WordPress sites have the same problem. I’ve asked one of the other affected people whether he/she uses WP Optimize Cache. I will update this ticket when I get an answer to that question.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Marc Lacroix

    (@marcusig)

    Hi,

    What type of informations are being shown?
    This shouldn’t happen.

    Do you have an URL we can look at?

    Marc.

    Hi @marcusig.

    I’m sorry for this late reply. WordPress didn’t inform me you had responded.

    The information being cached is name, email address, website (if left) and message. Pretty much the whole form.

    I don’t have a URL for you to look at because the cache gets deleted frequently so it would be of little help, and I’m loathe to leave someone’s details publicly visible.

    The fault seems to happen infrequently i.e comment form field data is not cached for all commentators. I had thought it might be because multiple people were using the same web browser (families, household members or public computer users who happen to jump onto the same computer); but I’ve discounted this possibility. It is happening to unrelated commentators and multiple sites.

    Next time I catch a cached comment form I will grab the page HTML and get the cached version of the page then upload it to somewhere for you to see (with form data removed).

    Thanks Marc.

    Here is another WP Optimize user who also has the same issue https://wordpress.org/support/topic/the-commenter-information-is-for-someone-else/

    That user has wpDiscuz installed. I’ve noticed the problem both with and without comment form addons i.e the plain default out-of-the-box WordPress comment form is affected too.

    I wonder whether the fault is related to a WordPress point release patch.

    Plugin Support Marc Lacroix

    (@marcusig)

    Hi Lee,

    Thanks for the updates. I’ll do some testing with WP 5.3.
    On the sites where the issue happens with the default form, what theme(s) are you using, to try to replicate?

    Marc.

    Plugin Support Marc Lacroix

    (@marcusig)

    (Re WordPress not informing you about the reply, I had the same issue recently, and just had to update my email address in my account settings.)

    Both sites use GeneratePress + the Pro addon.

    Thanks Marc.

    I’ll update my email address and see what happens. Thanks for the tip.

    Plugin Support Marc Lacroix

    (@marcusig)

    Hi Lee,

    I was able to reproduce this issue.
    This happens when a user posts a comment and selects “Save my name, email, and website in this browser for the next time I comment.”, and visits a that page wasn’t cached.
    We’ll add a fix ASAP.
    Marc.

    Thank you, Marc.

Viewing 8 replies - 1 through 8 (of 8 total)
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