Support » Fixing WordPress » Virus or Something WordPress

  • Resolved ChrisReno123


    recently i got a complaint from my client on wordpress that the website had numbers and letters after .# and he said it tried to install avg. I need help identifying this and terminating it. check out my website i uploaded a seperate blog on and its not on there. Also i tried using all the antivirus plugins and even backup buddys malware scanner. I got nothing so i need some experts here to help.
    p.s please excuse my grammer im in a rush to fix this.


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  • Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    It’s not a virus, it’s the AddThis plugin. It’s also harmless.

    Disable that plugin, clear your browser cache and visit your site again. The #.UJiApsXA_rc should be gone after that.

    Hey I checked all my plugins then went to the ftp manager and manually went into my plugin folder looking for AddThis plugin or something simmilar the only plugins in that folder where akismet,all-in-one-slidershow,antivirus,backupbuddy,exploit-scanner,image-widget,jetpack,kyplex,seo-ultimate,widget-logic, and wordfence. So what now? is there a cache on my server?



    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    I switched themes and now my whole website is messed up. I know switching it back will fix this issue but when i switch it back it gives me that stuff do you think its because im using the demo version?

    well i figured its something in the theme so i updated it but i lost my php configurations and css configurations so i have to go back in my backups and copy the files i made then apply then to the updated version thanks for every thing.

Viewing 5 replies - 1 through 5 (of 5 total)
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