• Tim


    Plugin does not create a robots.tx file. Robots.txt file is blank after using this plugin. All “Support” topics for this plugin seem to be ignored. I bet they do the same with “premium” users.

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  • Plugin Author Pagup


    Really ?

    You just published your review (3 minutes ago) and we are already providing a reply (we never got any email from you).

    If your robots.txt is blank, it means that there is something wrong with your website. It could be due to a lot of things… (most of the time very easy to fix)

    About the support section, if you look at it closely, you will see that all topics got replied (and resolved): https://wordpress.org/support/plugin/better-robots-txt/

    And no need to “bet” about our support for premium users, you don’t know anywthing about that. Unless you want to hurt our reputation,.. just for fun.

    One more thing, you said : “Virtually NO support for FREE plugin”. Considering that we have never received any email from you, could you please tell us where is YOUR topic on https://wordpress.org/support/plugin/better-robots-txt/ ? It would have been the first place to ask for support, right ? Otherwise, it does not make sens.

    How can you say that we don’t provide support to FREE users IF:

    You don’t send us any email
    You don’t use the support section on WordPress.org (and you know about it as you mentioned it)

    ??? What’s the point of all this ?

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