Support » Plugin: Video Lessons Manager - Best Video Course LMS » Vimeo vids uploaded since 14Sept2021 not working

  • Resolved Charles

    (@charlesrodmell)


    Hi. Vimeo changed something on the 14th, giving that “not exist” error on videos uploaded since then, depending on how it’s embedded.
    Source: https://twitter.com/VimeoStaff/status/1439951302943903747 and https://twitter.com/OutlastOutlet/status/1438198892755968002?s=20 (and others)
    Vimeo suggest to contact them directly to raise a help ticket, but the replies say to embed them differently.
    Getting “Sorry This video does not exist.” messages.

    https://vimeo.com/{id}/{key} works fine
    https:// player.vimeo.com/{id} does not.

    My client hasn’t got the latest version of your plugin, but I couldn’t see anything the changelog that would be relevant.

    I’m assuming (possibly wrongly!) that this plugin uses the old style embed code because the videos appear in the back end list, sucked from vimeo, but don’t render in front end lessons (“video does not exist”).

    Please would you let me know if this has been fixed in the latest version and I’ll get him to renew his license. Or if it’s on the road map. Cheers keep up the good work.

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