Title: View/print button is not working Last modified: August 21, 2016 --- # View/print button is not working * Resolved [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/) * Enable to add a “view / print message” button after message sent. * It is not working… it is shown after you send your contact form, but when you wanna click on this – it doesnt working – there is only the button with text but without a href * [http://wordpress.org/plugins/si-contact-form/](http://wordpress.org/plugins/si-contact-form/) Viewing 13 replies - 1 through 13 (of 13 total) * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204624) * It works on my test server. * One person said they had that problem with a Mac OS browser, but did not follow up with information like form URL * I need more info to help you, form URL, web browser, and operating system. You can provide that information on a support ticket. [http://www.fastsecurecontactform.com/support](http://www.fastsecurecontactform.com/support) * Thread Starter [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204626) * Tested again: Windows 7 64bit, browsers Chrome and Opera (both in latest version)… * Button is shown, you can click on it but no print or windows with message is shown… * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204634) * Yea sorry you are having trouble. It works on my test server. I need the form URL to help you * Thread Starter [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204638) * OK, I will create new contact form for your testing purposes only on my website… I will post the URL here in 5minutes * Thread Starter [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204641) * OK * URL for testing: [http://www.rcheliolomouc.cz/testing_page/](http://www.rcheliolomouc.cz/testing_page/) * feel free to test this contact form and inform me please 🙂 * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204653) * OK, thanks I will test it * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204655) * It looks like a plugin or theme conflict (something is modifying the HTML). I want to try to fix it, but I cannot duplicate this problem. I test with WP default themes. * Can you help me figure out if it is the theme or if it is a plugin and what one? Look for theme problem first. * The theme you are using could be causing it Do this as a test: In Admin, click on Appearance, Themes. Temporarily activate your theme to a WP default one… “ Twenty Thirteen” (default for WP 3.6+) * It does not cause any harm to your WP to temporarily change the theme, test if the errors went away, and then and change the theme back. Does it work properly with a default WP theme? If it does, then the theme you are using is the cause. * Maybe another plugin is conflicting Look on the Admin – Plugins – menu. Temporarily Disable (not uninstall) all your other plugins. Did the problem you were having go away? If yes, Activate each of the plugins, one by one, to determine which one conflicts. Test if the problem goes away after activating each plugin one at a time. This way you can determine which plugin was causing the problem. Once you determine a plugin is conflicting, check the plugin version to be sure it is compatible with your version of WP. Sometimes plugins are no longer updated, then new WP versions come out and the plugin will generate errors or no longer function as intended. * Thread Starter [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204658) * I use Mantra theme – free theme from wordpress.org * and plugins – I use Hyper cache and DB cache reloaded * for others plugins – I dont use many plugins – I will test it… is there any workaround to fix this, or change the way for more durability with another theme/plugins? * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204661) * I tested and it might not the theme, I think it is a plugin. I should be able to fix it though, so it will not conflict. contact me and i will send you the fix you can test [http://www.fastsecurecontactform.com/contact](http://www.fastsecurecontactform.com/contact) * Thread Starter [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204663) * Sended… thank you 😉 * btw – I will try to disable all plugins and test it… * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204669) * try this manual update [http://www.fastsecurecontactform.com/update-to-the-latest](http://www.fastsecurecontactform.com/update-to-the-latest) * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204747) * 4.0.14 should have fixed it, did you try it yet? did it work? * Thread Starter [eldenroot](https://wordpress.org/support/users/eldenroot/) * (@eldenroot) * [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204767) * Hi, yes it is working fine! * But it needs some love with styles etc… it is ugly, too plain form Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘View/print button is not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/si-contact-form_dde2be.svg) * [Fast Secure Contact Form](https://wordpress.org/plugins/si-contact-form/) * [Frequently Asked Questions](https://wordpress.org/plugins/si-contact-form/#faq) * [Support Threads](https://wordpress.org/support/plugin/si-contact-form/) * [Active Topics](https://wordpress.org/support/plugin/si-contact-form/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/si-contact-form/unresolved/) * [Reviews](https://wordpress.org/support/plugin/si-contact-form/reviews/) * 13 replies * 2 participants * Last reply from: [eldenroot](https://wordpress.org/support/users/eldenroot/) * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/viewprint-button-is-not-working/#post-4204767) * Status: resolved