View Selector, datepicker button in list view are not working

  • Resolved versadeveloper

    (@versadeveloper)


    2 years, 9 months ago

    On the events page list view, the back button and “Today” button seem to work properly, but clicking the month dropdown to open the calendar does not work, nor does the view selector icon.

    I have tried disabling my plugins, but this didn’t help. Can you provide any insight on why we might be having this issue? Thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @versadeveloper

    Thanks for reaching out.

    Could you try activating only our plugins and use a 2020 theme, and check if that makes a difference? I suggest conducting these tests on a Staging Server.

    If that doesn’t help, could you provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Thread Starter versadeveloper

    (@versadeveloper)

    2 years, 8 months ago

    Hi,

    I switched to the 2021 theme and it does work properly. In this case our current custom theme was built by previous developers, are you able to provide any information on what in our theme might be causing this issue?

    Plugin Support WilloftheD

    (@abzlevelup)

    2 years, 8 months ago

    Hi @versadeveloper, thanks for confirming and testing it out. We do not fully support customization, although I can’t pinpoint it — seems like a conflict with the JS libraries used on your custom theme.

    Thread Starter versadeveloper

    (@versadeveloper)

    2 years, 8 months ago

    Thanks for the response, we’ll take a look into it.

    Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @versadeveloper

    Appreciate your patience so far. If you do have other concerns or issues you need help with, please create another support topic as indicated in the WordPress.org support guidelines.

    Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @versadeveloper

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 6 replies - 1 through 6 (of 6 total)

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