Hi @stordar ,
I’m really sorry to hear that the “View Order” button on the order confirmation page is causing confusion for your customers who check out as guests. I completely understand how frustrating that can be!
By default, WooCommerce doesn’t include the “View Order” button in the order confirmation page, so something else—like a plugin or theme—might be adding it in. That’s why it’s causing the issue for your guest users, as they don’t have an account to view.
To get to the bottom of this, we’ll need a little more information from your site. Could you please provide a copy of your site’s System Status? You can easily find this by going to WooCommerce > Status, then clicking on Get system report and selecting Copy for support.
Once you’ve got that, just paste it into a code block in your reply, or feel free to use Pastebin and share the link with us.
Looking forward to hearing from you!
Hi Jonayed,
Here you are: https://pastebin.com/aX05HL7j
Please let me know if you need anything else.
Daria
Hi @stordar ,
The issue with the View Order button appearing on the Confirmation Page is a known bug and has been resolved in WooCommerce 9.8.0. Please update your WooCommerce plugin to the latest version and check if the issue is resolved.
Hi @mahfuzurwp,
Thank you for your message. There are no updates available for the plugin in my store. I have a version 9.7.1 and it’s the latest available in the plugin directory: https://wordpress.org/plugins/woocommerce/
Where can I get the update?
Hi @stordar,
Apologies for the mistake earlier! The WooCommerce 9.8.0 version hasn’t been released yet.
@mahfuzurwp, so when it is released, the issue will be fixed in it?
Any info on when it is going to be released?
Hi @stordar,
We can’t provide a specific release date at this time, but the issue should be resolved as mentioned here: https://github.com/woocommerce/woocommerce/pull/55197#issuecomment-2648097302.
You’ll receive a notification on your dashboard when an update is available. As a temporary solution, you can use CSS to hide the button if you’re comfortable with coding or hire a developer to handle it for you.
It looks like you’ve been using WooCommerce for some time, and we’d greatly appreciate your honest feedback here: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post.
Hi @mosesmedh,
Thank you for the info. We’ll be waiting.
I just changed the site language into English, and it helped. It will do for now.
Hi @stordar ,
Thanks for the update and for your patience!
While you’re waiting for the release, we’d love to hear about your experience with WooCommerce so far. If you’d like, you can share your thoughts by leaving a review here: https://wordpress.org/support/plugin/woocommerce/reviews.
Your feedback helps us keep improving! 😊
