Support » Fixing WordPress » “View Details” refuses to connect for all plugins

  • Whenever I click on the “View Details” link on the plugins page in wp admin, for any plugin, I get an unhappy pixelated page icon saying “Unable to connect”. In the console this output is present:

    “Refused to display ‘https://mydomain.com/wp-admin/plugin-install.php?tab=plugin-information&plugin=mailgun&’ in a frame because it set multiple ‘X-Frame-Options’ headers with conflicting values (‘DENY, SAMEORIGIN’). Falling back to ‘deny’.”

    Setup:
    Dedicated server, CentOS 7.7, PHP 7.2.27, WordPress 5.3.2, 2020 Theme (unmodified), fresh install.
    Cloudflare for DNS, self-signed origin certificate, force all requests to use https at Cloudflare.

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

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