Support » Plugin: WooCommerce Video Product Tab » Videos won't play on Firefox

  • starkid015



    I love this plugin- it does exactly what I need it to do and is simple to use. Very well done. My only issue is that the videos won’t play in firefox. Everything works fine in other browsers I’ve tried (chrome, safari, IE) but in Firefox I get an error that says “no video with supported format and MIME type found”. I can right click and view the video fine in another window, but for some reason the video embedded in the page won’t work. I’m not sure if this is an issue with just my Firefox (plugin issues and whatnot) or if the videos won’t play in all of Firefox.

    Any help would be greatly appreciated

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