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Videos showing up as DivX?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Kyle Gilman

    @kylegilman

    It’s working fine for me on the free side. Is there a problem with the members only section? (assuming you’re still talking about the same site) What browser are you seeing the problem in?

    courtneytrouble

    @courtneytrouble

    yes – it’s happening on the member’s side. i am using firefox. use ct/girlfag42 to log in to members. (also, consider that a tip!! haha!)

    Plugin Author Kyle Gilman

    @kylegilman

    It’s related to the structure of your site. Firefox can’t play mp4/m4v videos without Flash. The plugin uses swfobject.js to create the Flash video objects. In the members area of your site, it’s looking for swfobject in /members/wp-includes/js/swfobject.js but can’t access that file, either because of security settings or because it doesn’t exist. So Flash isn’t being loaded and apparently on your computer Firefox tries to use DivX to play back videos it doesn’t support. The error message you briefly see is “No video with supported format and MIME type found”

    courtneytrouble

    @courtneytrouble

    ok. i took a look on ftp, and swfobject.js exists with permissions 777. is there something i can do to make flash work again? should i delete and re-install your plugin?

    Plugin Author Kyle Gilman

    @kylegilman

    You’ll have to figure out why /members/wp-includes/js/swfobject.js is inaccessible to the public. Try going directly to it through http and you’ll get a Page Not Found error. It might have something to do with your .htaccess in the /members directory or the way redirects are set up.

    courtneytrouble

    @courtneytrouble

    Kyle,

    OK. I’ll look into it and post back if I get it to work on Firefox. Strangely enough, it works fine on Chrome. I’m making sure my own Java and Flash plugins are up-to-date before digging into my FTP again. I’ll report back for future users. (i’m going to delete that login up there lest someone figures out what site we are talking about!)

    Plugin Author Kyle Gilman

    @kylegilman

    Yeah, it should work fine in Chrome and Safari, on mobile browsers, and probably in IE because they support H.264 playback without Flash.

Viewing 7 replies - 1 through 7 (of 7 total)
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