Videos Do Not Play on Mobile Devices

  • mowill

    (@mowill)


    9 years, 5 months ago

    I am using Amazon S3/CloudFront with the JW 6 WordPress Plugin.

    All of my video play on desktop and laptop computers but will not play on mobile devices. I think the RTMP short code I’m using is using Flash.

    All of the video files are .MP4 files.

    What do I need to add to the RTMP short code in order to see the videos on mobile devices?

    https://wordpress.org/plugins/jw-player-plugin-for-wordpress/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter mowill

    (@mowill)

    9 years, 5 months ago

    Here is my JW Player 6 link:

    [jwplayer sources=”{ file:’rtmp://so9vl46kbr1qs.cloudfront.net/cfx/st/BlessMeJJHairstonYT.mp4′ },{ file:’http://what goes here’ }”]

    So, if I’m using RTMP and flash plays fine on my computer, where do I pull the fallback link from?

    Plugin Author JW Player

    (@longtail-video)

    9 years, 5 months ago

    Do you have any mp4 files that are served over mp4? You need to use http, not rtmp, to support html5 (mobile devices).

    Thread Starter mowill

    (@mowill)

    9 years, 5 months ago

    All of my videos are in Amazon S3 Buckets going through CloudFront RTMP Distributions.

    This is all new to me.

    I think I should be able to create a CloudFront “Web” Distribution which distributes media files via http. So I will use the RTMP for flash on desktop and laptops and as a fallback I will create “CloudFront Web” distributions for HTML5 playback. Is this correct?

    Plugin Author JW Player

    (@longtail-video)

    9 years, 5 months ago

    Yes, that is correct.

    Thread Starter mowill

    (@mowill)

    9 years, 5 months ago

    Ok, I will try that. Thanks.

    Plugin Author JW Player

    (@longtail-video)

    9 years, 5 months ago

    Np

Viewing 6 replies - 1 through 6 (of 6 total)
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