Videos are not showing on the single front end view

  • Resolved Stacey Bartron

    (@thestaceyrenee)


    4 years, 2 months ago

    Hello,

    I am currently testing the videos and I am having some issues. I enter all of the information, I hit publish, then when I go to the link on the front end (ex:http://siteurl.com/video/video-name) nothing is showing up except for the content and the short description. I cannot seem to get the video to appear. I have looked into the documentation and nothing seems to answer my question or point me in the right direction. I am currently testing this out on a dev staging site with the default twenty twenty WordPress theme.

    Thank you for your help!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author MadrasThemes

    (@madrasthemes)

    4 years, 2 months ago

    Hello Stacey,

    Thank you for trying out our plugin. Please allow me a few hours time, I will check this issue and will respond to you as soon as possible.

    Thanks,
    Ibrahim

    Plugin Author MadrasThemes

    (@madrasthemes)

    4 years, 2 months ago

    Hello Stacey,

    We’ve found the cause of the issue. We’ll release an update tomorrow to fix this issue. Thank you for bringing this issue to our notice.

    Temporarily you can use the Twenty Nineteen theme.

    Please do not hesitate to reach us if you have any questions related to our plugin.

    Kindest Regards,
    Ibrahim

    Thread Starter Stacey Bartron

    (@thestaceyrenee)

    4 years, 2 months ago

    Thank you Ibrahim! I appreciate your prompt reply. I did test it with the Twenty Nineteen theme just now and it looks to be working properly. I will be using the Genesis Framework when I develop the site and I just tested it with that as well and it works perfectly. Thank you again for your help!

    Thread Starter Stacey Bartron

    (@thestaceyrenee)

    4 years, 2 months ago

    Actually, I think I spoke too soon, I do not see the videos showing up in the Genesis Framework but I will wait for the update to test it again.

    Thank you again for all your help!

    Plugin Author Farook Ibrahim

    (@farookibrahim)

    4 years, 2 months ago

    Hello @thestaceyrenee,

    MAS Videos template overrides are only enabled on themes that declare MAS Videos support. If you do not declare MAS Videos support in your theme, MAS Videos will assume the theme is not designed for MAS Videos compatibility and will use shortcode-based unsupported theme.

    Declaring MAS Videos support is straightforward and involves adding one function in your theme’s functions.php file.

    
function mytheme_add_masvideos_support() {
    add_theme_support( 'masvideos' );
}
add_action( 'after_setup_theme', 'mytheme_add_masvideos_support' );

    Regards

    Udyan Sharma

    (@udyan)

    4 years, 2 months ago

    I got the same issue. Will we have to add this code to every theme, every time we update?

    Plugin Author MadrasThemes

    (@madrasthemes)

    4 years, 2 months ago

    Hello there,

    Please use a child theme to add this code. It is important to declare support for the plugin for the UI to work correctly.

    Hope this helps. Let us know if you have any other questions or need further help.

    Thanks,
    Ibrahim

Viewing 7 replies - 1 through 7 (of 7 total)
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