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Videopress - "still processing" a short video? (1 post)

  1. NicoMorrison
    Posted 5 years ago #

    Just got my Videopress account, so I uploaded two small test files.

    I uploaded a .mov and it processed & displays fine. All OK.

    I then uploaded a small 30MB .mp4 & went to bed while it was still uploading (I have a terrible slow connection).

    It says:

    "This video is being processed".

    This after a couple of hours after the upload finished.

    If I do "Save All Changes" the Videopress insert pop-up goes blank. But the next time I call the Videopress Insert button, the changes HAVE been made ...

    What do I do? Just wait? Should I have stayed awake and "Save All Changes" to the the video after upload?

    Nico M
    London UK

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