Support » Plugin: Video Thumbnails » Video Thumbnail will show up after post is published

  • Resolved danielrjohnson


    I have enjoyed the FREE version of video thumbnails for quite some time and just went pro. For some reason when i place a you tube video in a post it says it can’t find a thumbnail for this video, even if I tell it to search again. When I copy the you tube link into the debugger for the same video it finds the thumbnail just fine. The free version has worked quite well for some, any ideas? Also I haven’t received my “key” for the pro edition yet. My site is Thank You.

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  • As a follow-up I did try “Vimeo” as well with the same result “could not find thumbnail for this video.” It seems crazy that when you go to debug section and do the TEST MARKUP it finds the thumbnail no problem, and then SAVING TO MEDIA LIBRARY it passes all of the tests. It only fails in the “new post” section of wordpress and you really don’t know it has failed until after you have published the post.

    Plugin Author Sutherland Boswell


    Was able to help resolve the issue over on our support site but the solution may apply to free users as well. Make sure if you are posting the video anywhere other than the normal content editor that you have entered the name of the custom field on the settings page.

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