Support » Plugin: Video Slider - Slider Carousel » Video Slider Url Not working in the email

  • Resolved sahibjot184


    I have bought the complete package of All Rick Web plugin and received the email to download all of them through the site

    However when i am trying to open the Video Slider URL i am getting a fatal error on the page and not been able to download it. It’s been over a week and i haven’t been able to download it.

    Can you send me the video slider files through some other medium or sort out the issue on your website so i could download my product?

    Here is the error on your website page:
    Fatal error: Call to undefined function tribe_is_event_query() in /home4/richweb/public_html/wp-content/themes/church-event/templates/header/sub-header.php on line 21

    I would like to have it fixed asap as i have my entire project on Pause just because of this problem.


Viewing 1 replies (of 1 total)
  • Plugin Author richteam


    Dear sahibjot184.

    For pro or commercial product support please Contact Us directly on our site.

    Commercial products are not supported in these forums.

    Thank You very much.

Viewing 1 replies (of 1 total)
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