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Resolved artvill
(@artvill)

5 months, 2 weeks ago

The youtube video shows when I Preview Changes, but does not show up on Front end after Updating the page.
I cleared cache.
the problem shows in Chrome and Firefox

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

5 months, 2 weeks ago

Please provide a product url that have a youtube video url inserted.
Currently i’ve checked your provided url but that doesn’t have video.

Thread Starter artvill
(@artvill)

5 months, 2 weeks ago

That is my problem. I inserted a video for the product and can see the video in the back end preview..
If I Update the page the video does not appear in the front end.

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

5 months, 2 weeks ago

can you provide which type of url are you inserting in backend.

Thread Starter artvill
(@artvill)

5 months, 2 weeks ago

This is address to back office to the page with problem:
http://outdoorrestaurantseating.thrivemedia.us/wp-admin/post.php?post=122&action=edit

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

5 months, 2 weeks ago

we do not wish to your backend url. i’ve just need which video url you are inserted in Product Video Url field.

Thread Starter artvill
(@artvill)

5 months, 2 weeks ago

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

5 months, 2 weeks ago

i’ve setup your provided url in our demo website.
https://demo.technosoftwebs.com/product/ship-your-idea/
it is working well on our website.
please enable wp_debug ON on your website and check any error occurs on product update time.

Thread Starter artvill
(@artvill)

5 months, 2 weeks ago

It works now. Thank you for your support.

Viewing 8 replies - 1 through 8 (of 8 total)

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In: Plugins
8 replies
2 participants
Last reply from: artvill
Last activity: 5 months, 2 weeks ago
Status: resolved

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