• Resolved wpassist

    (@wpassist)


    Hi,

    We have the premium version of the plugin. We are using Magnific Popup on a Divi site to open up Youtube videos in a popup.

    When we enable the setting “Track External Links”, if we click on the image to launch the Youtube video popup, the page redirects to Youtube instead.

    https://ibb.co/LZtBnxH

    I can’t share the website due to security reasons (client website).

    Can you help?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author yuvalo

    (@yuvalo)

    Hi @wpassist,

    Just wanted to make sure you received my email reply.

    If you can send us the enclosing html of the image that would help introduce a fix for your use case.

    Let me know if you haven’t received my email.

    Best,

    Yuval

    Thread Starter wpassist

    (@wpassist)

    Hi @yuvalo,

    I didn’t get your email. But here’s the code. I replaced the image and youtube links with sample ones.

    <div class="et_pb_module ba_video_popup ba_video_popup_0">				
    	<div class="et_pb_module_inner">
    		<div class="dtq-module dtq-video-popup"> 
    			<div class="dtq-video-popup-wrap">
    					<a class="dtq-video-popup-trigger dtq-popup-yt" data-order="0" data-type="yt" href="https://www.youtube.com/watch?v=aBPKQE3sVeI">
    						<span class="dtq-video-popup-text">Play</span>
    					</a>
                </div>
                <div class="dtq-video-popup-figure">
    					<img decoding="async" src="https://aambpublicoceanservice.blob.core.windows.net/oceanserviceprod/facts/earth-round.jpg" data-src="https://aambpublicoceanservice.blob.core.windows.net/oceanserviceprod/facts/earth-round.jpg" class=" ls-is-cached lazyloaded" width="1024" height="576" data-eio-rwidth="1024" data-eio-rheight="576" data-src-webp="https://aambpublicoceanservice.blob.core.windows.net/oceanserviceprod/facts/earth-round.jpg">
    			</div>
    		</div>
    	</div>
    </div>

    But it’s also happening to simple text links as well:

    <div class="video_popup"><a href="https://www.youtube.com/watch?v=aBPKQE3sVeI">View Video</a></div>

    thanks.

    Plugin Author yuvalo

    (@yuvalo)

    Hi @wpassist

    I hope to have a fix for you by tomorrow.

    btw, can you please check your spam folder for our email reply? I want to see if we have a deliverability problem 🥺

    Best,

    Yuva

    Thread Starter wpassist

    (@wpassist)

    Thanks @yuvalo! It appears the client is receiving the replies since the license is in their name.

    Plugin Author yuvalo

    (@yuvalo)

    @wpassist I have a fix for you and want to send you a link with the version (I want to make sure it solves the problem for your use case before releasing it officially).

    Can you please send us a message on our website? I’ll reply with the download link.
    https://www.wpgoaltracker.com/
    (there’s a little chat button in the bottom right corner)

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Video Popup redirects to Youtube website’ is closed to new replies.