Support » Plugin: Rio Video Gallery » Video Pop up / link no working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author riosisgroup

    (@riosisgroup)

    Hello Josiasdles,
    We are happy to know that you are using Rio Video Gallery. The video doesn’t open up because, there is an overlay on top of your videos. So that, when you click on the video, actually you are clicking on top of that overlay, not on the video and the funny part is that the overlay is not visible. We’ve taken a screenshot of that overlay. Please find the attached files. Once you hide that overlay, the video will pop up as usual. Thanks again for your feedback.

    Screenshot1: http://prntscr.com/9kjyng
    Screenshot2: http://prntscr.com/9kjydi

    Thanks & Regards
    Rio Video Gallery Team

    Thanks! How can I remove the overlay? I don’t see that options.

    Plugin Author riosisgroup

    (@riosisgroup)

    Josiasdles,

    Please contact the person who have designed it for you. It happens in that theme especially from the advertisement that you’ve displayed in your site, not from the video plugin. It would be better if you take an expert’s consultation.

    Thanks!

    Plugin Author riosisgroup

    (@riosisgroup)

    You are welcome and wish you a happy new year.

Viewing 5 replies - 1 through 5 (of 5 total)
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