Support » Plugin: Video Slider - Slider Carousel » Video not appearing/playing on mobile (android/iphone)

  • Resolved CarolLeung

    (@carolleung)


    Yes, there is definitely more than one video in slider (as I read the related topics before posting)

    Issues:
    1. Main videos not appearing in mobile phones nor playable, Only show blank box and then the thumbnails of videos and title

    2. On minimize, videos slider are responsive, but when you maximize the window in PC, it sometimes appear still the vertical responsive mode, you have to click refresh to view the full video slider, doesn’t automatically respond to screen size on PC.

    • This topic was modified 2 years, 3 months ago by CarolLeung.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Yes, I updated to the newest version today, but issues still persist

    Topic title needs to be rephrased, main videos are not appearing, only thumbnails on android and iphone. Yes, slider does show, only thumbnails

    Plugin Author richteam

    (@richteam)

    Hi CarolLeung

    Thank you for sharing your problem with us. Sorry for the late reply.

    We solved the problem and today we will make updates in the plugin. When you update the plugin there will not be a problem on your site.

    Thanks for using our plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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