Support » Plugin: Video Gallery - YouTube Gallery » Video Gallery stopped working on my website

Video Gallery stopped working on my website

  • Resolved Ainhoa Miguel

    (@ainhoa-miguel)


    5 months, 3 weeks ago

    I have been using Video Gallery for several months and I am very happy with the plugin, but today it stopped working. I updated some plugins on my website and I don’t know if it’s related.
    Also, I backed up and upgraded to the latest version of WordPress but it still doesn’t work. I deactivated the plugin and activated it again, and I can’t get it to work.

    Has the same thing happened to someone in the last hours?
    I am very sad because my professional page now does not show the videos of my works.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ainhoa Miguel

    (@ainhoa-miguel)

    5 months, 3 weeks ago

    I have detected that none of the Gallery Video Options work (Classic Gallery does not work, which was the one I used, and neither Space Gallery nor Parallax Engine, Elastic Gallery, Content Popup, Thumbnails Video nor Lighbox Video Gallery)

    The only Gallery Video Option that works is Grid Video Gallery 1 and 2, it allows you to load the thumbnails of the images on the page, but it only allows you to play one of the videos, as soon as you click on a video, you can no longer play any more, all thumbnails appear blank.

    Is there a problem with the plugin? Will it definitely only be a paid version?

    Plugin Author totalsoft

    (@totalsoft)

    5 months, 2 weeks ago

    Hello, dear Ainhoa Miguel.

    Thank you for telling us about your problem. We have checked and we the video gallery is displayed on your website. Problem related to the browser.

    Please, you just need to clear the cache. After that, your site will show a video gallery.

    Thank You.

    Ainhoa Miguel

    (@ainhoa-miguel)

    5 months, 2 weeks ago

    Thank you very much, problem solved.

    I love your plugin, it is fantastic.

Viewing 3 replies - 1 through 3 (of 3 total)
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