Support » Plugin: YITH WooCommerce Featured Video » Video doesn’t appear but featured image disappears

  • Installed in a Woocommerce site using latest versions of WordPress and WooCommerce. Activated plugin, and entered url (MP4, hosted in the WordPress installation, uploaded using media-manager) in the proper field under Product Data. Verified that the URL worked.

    The page loaded just fine, but the Featured Image disappeared (the product gallery moved up into its place), and no video appeared. I removed the current Featured Image in case it was conflicting, but the same thing continued happening.

    To add video, I ended up just removing this plugin, and embedding video into the product description. This works, but wasn’t as easy as I was hoping for with this plugin.

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    Plugin Author YITHEMES

    (@yithemes)

    Hi tdsnowden, can you give me the product link where you have added the video?
    Have a nice day
    YITHEMES

    Mochie

    However, the plugin isn’t active on the site right now.

    Plugin Author YITHEMES

    (@yithemes)

    Can you activate the plugin so i can check?
    YITHEMES

Viewing 5 replies - 1 through 5 (of 5 total)
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