Video Controls Not Accessible on Full Screen

  • Resolved Tammy Davis

    (@tammdavis7)


    2 years, 10 months ago

    The link is to the gallery, which isn’t the exact page I’m having issues with but the same issues are present in this area as well.

    When the lightbox opens to play the Vimeo video it opens in full screen (no white or space below the video). The user cannon click on the play button or grab the bar to skip ahead. All of the video controls along the bottom are not accessible. If you mouse over the video you see them but they disappear when you hover over them.

    BUT if you adjust the browser down to proportions that force the video to resize to the point where there’s white space below the video THEN you can access the controls and use them.

    Is there a solution for this issue? It’s causing issues with users.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Asya Gabrilyan

    (@asyag)

    2 years, 10 months ago

    Dear @tammdavis7,
    Thank you for the report.

    Please try adding this to the additional CSS of your theme:

    .bwg_ctrl_btn_container {
    display: none !important;
    }

    Let us know how it works.

    Sincerely,

Viewing 1 replies (of 1 total)
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