Support » Plugin: WP Video Posts » Video and Thumbnail show in Media, but Not Saved

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  • Plugin Author AlexRayan

    (@alexrayan)

    Hi DZaidle,

    Sorry for late response.
    I assume that you have FFMPEG extension on your server, correct?
    If so, what type of video are you uploading and are you able to encode videos with ffmpeg from the terminal?

    If you upload mp4 without encoding it, can you see the file? Or it’s not being uploaded in this case either.

    Please feel free to email me directly at alex@alexiz.com and I’ll do my best to help you.
    Also, please send me a link to your website url so I could take a look at what might be an issue.

    Best regards,
    Alex

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