Support » Plugin: rtMedia for WordPress, BuddyPress and bbPress » Video Album not compatible,,, i can`t upload video file

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Saurabh Shukla

    (@saurabhshukla)

    Hi,

    Could it be due to the file formats?
    Due to the nature of internet, we only support mp3 and mp4, by default.

    Regards.

    Thanks for ypur reply,
    Iam used this plugin in Localhost only, but i can`t uploaded Video MP4 to Album

    [ Signature moderated. ]

    Plugin Contributor Saurabh Shukla

    (@saurabhshukla)

    If you try uploading it into a regular post, do you still face issues? Because most of the times, this happens because of the file size limit.

    Plugin Contributor Saurabh Shukla

    (@saurabhshukla)

    Hi,

    Could you share the error log? So, we could pin point this issue.

    Regards.

    Plugin Contributor Saurabh Shukla

    (@saurabhshukla)

    No updates and we’ve released updates since. Assuming this is resolved.

    I am experiencing the exact same issue and I would be glad to share my error log. Where is the log located that you need?

    Actually, I just discovered what is going on, if anyone else stumble across this post. My current setup is WordPress 3.5.1 running in multi-site mode. I have Buddypress 1.7 running with a self-built theme. I discovered that by going to the Media Upload area, I couldn’t upload this file either. However, by going to this area, I did get an error that I could work from (I would like to suggest in future releases of this plugin, that you include some error feedback as I can see how the lack of this could be frustrating for my end-users.

    The error that I received said that the file type was not supported (it was an MP4). When I went into Network Admin Dashboard > Settings > Network Settings I discovered that MP4 was not in the list of allowed MIME types. Once I added MP4 to the list, I was able to upload videos. Hope this helps others who are stuck in this situation.

    Saurabh Shukla, when i upload mp4 video , only functioning in chrome browser, its not uploading in firefox

Viewing 8 replies - 1 through 8 (of 8 total)
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