Support » Plugin: Ecwid Ecommerce Shopping Cart » Very Supportive and always available when needed

  • I was new at this and needed quite a bit of either information that was in simple understandable English which most are not on tech sites. Ecwid was a bit different because I could comprehend what the instructions were saying and in the instances when I needed help they were available right away or got back to me in a very reasonable amount of time. The only issue I had was on the billing because I needed it to be debited from my bank account monthly in a specific date range. That was eventually corrected by exiting the account and then starting it again on the day of the month I needed the payment debited from my bank. That may be useful to others who operate on a time based payables budget. WE merged with a larger company and I recently upgraded the account to business and may require even another upgrade due to the huge amount of products now available including a line of clothing in January.

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