Hi @emsalara ,
Hope you’re doing good and thanks for reaching out to us.
BetterDocs follows the native WordPress Custom Post Type method. We followed the same mechanism just like WordPress handled Posts.
Since you have got a large number of posts(Docs), there are so many other criteria that you need to concern specially your :
- Server/CPU capacity
- Server Ram
- Database Configuration/Optimization etc
Besides that this kind of issue (handling large number of posts) also happens if the site hosted on shared hosting.
So I would recommend you to contact with your hosting platform/administrator and monitor your database query.
Hi,
Server specs are below. I’ve been using it for years and have never had any configuration issues. no slowdown in other documents. it just takes a long time to open the documents on betterdocs.
https://emsalara.com/hakkinda/ You can click any link from this page and test the speed. Thank you.
- 10 GB NVME Disk
- 50 GB Trafik
- 30.000 Ziyaret
- 5 x 500 MB E-Posta
- 1 GB Ram
- 1 CPU
Hi @emsalara ,
Can you please install this plugin: https://wordpress.org/plugins/query-monitor/ (Query Monitor) and give us screenshot here by opening up the performance tab from the page (your doc page)
This will help us to check the report and find out the root cause of your issue.
I’m looking forward to hearing back from you.
Thank you!
Hi @emsalara ,
It seems you’ve taken the screenshots from the admin panel. Query Monitor shows the result from the page you’re viewing. You need to check the actual page (from the frontend) by opening up the Query Monitor.
Since we need to deeply check this issue on your website, you can contact us from here: https://wpdeveloper.com/support/new-ticket/
We will get back to you there don’t worry.
And we will write our findings here(on this topic) for the future visitor of this topic don’t worry.
Thank you!
Hi Abid Hasan,
https://wpdeveloper.com/support/new-ticket/
I reported it as you said, but after 3 days, no feedback was given. If it’s an unsolvable problem, I’ll have to use another plugin.
Thank you.
Hi @emsalara ,
First of all, we’re really sorry for the late response due to the weekend.
Actually, we didn’t find your query in our support channel.
That would be awesome if you can provide some keywords that you used there. I searched with your website URL but didn’t find your query on our channel.
I would really appreciate if you can coordinate with us to investigate and resolve your issue.
Thank you so much for understanding!
Have a great week!
Hi Abid Hasan,
https://emsalara.com/wp-content/uploads/2023/01/Ticket.png
There is no indication that it was sent. I sent it 2 more times.
Thank you.
Hi @emsalara ,
Our dev team lead just investigated your website.
We’ve actually used the same function that WordPress used for Pages and Posts. Besides that, some of your plugins (since maximum plugin follows these rules), use the same function hence you’re facing a slowness issue actually.
Unfortunately, we can’t do anything more from our end. But I would suggest you increase your Server Ram to 2GB and see how it goes.
Thank you!
Hi Abid Hasan,
Ram increase had no effect on opening pages. As I understand it, it is related to the capacity of the BetterDocs plugin. As the number of documents increases, so does the opening time.
I would like your help in converting 1,058 documents that I saved to BetterDocs into WordPress posts.
Thank you.
Hi @emsalara ,
Sorry to hear that, Increasing the ram didn’t solve your issue. You can try this plugin to move all your BetterDocs posts to WordPress Posts: https://wordpress.org/plugins/post-type-switcher/
Thank you!
