Support » Plugin: ReferralCandy for WooCommerce » very poor tool

  • i don’t understand why all referrals tools don’t have a real integration with woocommerce. Or you have to use a widget or a landing outside my website for users to find their referral code, that’s just stupid. Also, customer service was so slow i just simply decided to cancel my account after 1 day trial

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey, I have one solution for your challenge. It works with in-sync with Woocommerce. Please share your email address.

    • This reply was modified 2 years, 5 months ago by sasidharan01.
    Plugin Author ReferralCandy

    (@referralcandy)

    Hello @aascencio,

    Sorry to hear about your recent experience. We’d love the opportunity to work with you and possibly implement the kind of integration you had in mind. It sounds like you are looking for a seamless solution that will not direct your customers away from your website when trying to get their referral link. If yes, we can do this by embedding a sharing page on your actual website – we can help you implement this.

    Regarding our response time, we responded to your email just 4 hours after, while the chats you sent us were replied to within minutes. I apologize if these were not expedient enough, we’ll keep improving this. By the way, we sent several follow up emails to you but have not heard back. Please do write us when you get a chance.

    Lastly, if you have any other concerns you need us to address, you can direct those to support@referralcandy.com. Looking forward to hearing from you. 🙂

    Thread Starter aascencio

    (@aascencio)

    Hello @sasidharan01 my email is a.ascencioh@gmail.com

    @referralcandy please send me an email to check this possiblity. Thank you!

    AA

Viewing 3 replies - 1 through 3 (of 3 total)
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